Good Friday | Friday | Reduced support staff. Office is open from 8:30AM to 5:00PM EST. |
Easter Monday | Monday April 10th | Reduced support staff. Office is open from 8:30AM to 5:00PM EST. |
Victoria Day(Canada) | Monday May 22 | Regular support day. We are fully staffed. |
Memorial Day(USA) | Monday May 29 | Support will be closed. Emergency support calls only. |
St. Jean Baptiste(QC only) | Friday June 24 | Reduced support staff. Office is open from 8:30AM to 5:00PM EST. |
Canada Day | Friday July 1 | Reduced support staff. Office is open from 8:30AM to 5:00PM EST. |
Independence Day(USA) | Monday July 4 | Support will be closed. Emergency support calls only. |
Labor Day (Canada & USA) | Monday September 4 | Support will be closed. Emergency support calls only. |
Thanksgiving (Canada) Columbus Day (USA) | Monday October 9 | Support will be closed. Emergency support calls only. |
Thanksgiving(USA) | Thursday November 23 | Support will be closed. Emergency support calls only. |
Black Friday (USA) | Friday November 24 | Support will be closed. Emergency support calls only. |
| Christmas | Monday Dec 25th Tuesday Dec 26th | Support will be closed. Emergency support calls only. [ Please note that between Christmas and New Year, we will be operating with reduced staff ... support hours will be from 9AM to 5PM EST and issues will be processed on priority basis ] |
New Years | Monday January 1st | Support will be closed. Emergency support calls only. |