Vircom Support

About Vircom's Support Team 3

• Support's Covenant and how to reach us.
• 2020 Official Holidays & Support Schedule
• Proofpoint Release Notes

News Items 6

• *** NEW ** Outbound DKIM Signing
• *** NEW *** Anti-Spoofing Policies (DMARC)
• URL Defense Decoder
• Proofpoint Essentials Adds Cloudmark Sender Intelligence
• Vircom Introduces Spam Reporter for Office365 (SRC365)

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On-Boarding with ProofPoint Essentials. 3

• Getting Started with ProofPoint Essentials
• CIDR Breakdown for 148.163.128.0/19
• Creating Customer Profile.

Videos 28

• Microsoft Azure Active Directory Configuration & User Import
• Active Directory Configuration & User Import
• Configure Email Relay for Office 365 in Proofpoint Essentials
• Configure Email Archiving to Work with Office 365 in Proofpoint Essentials
• Configuring SMTP Discovery in Proofpoint Essentials

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Video education Series 4

• What is a Cloud Access Security Broker (CASB)? with Proofpoint Cybersecurity Education Series
• What is Ransomware? with Proofpoint Cybersecurity Education Series
• What are BEC and EAC attacks? with Proofpoint Cybersecurity Education Series
• Protecting Against Impostor Email Threats

ProofPoint Essentials with Azure Setup 5

• STEP 1 - How to Verify and Enable a Domain
• STEP 2 - How to Sync Users with Azure
• STEP 3 - Telnet Test to Verify if Email Works
• STEP 4 - MX Record and Outbound Relay
• STEP 5 - Locking Down O365 Connections

ProofPoint Essentials with Active Directory Setup 5

• STEP 1 - How to Verify and Enable a Domain
• STEP 2 - How to Sync Users with Active Directory
• STEP 3 - Telnet Test to Verify if Email Works
• STEP 4 - Outbound Relay 'Smart Host'
• STEP 5 - Locking Down Exchange Connections

Proofpoint Essentials with G-Suite 1

• Configure G Suite to use Proofpoint Essentials

modusCloud Portal (MCP) 2

• Setting Up Alerts
• Clean Up Safe Sender List

Deployment pre-preps 2

• Security Awareness Safelisting US
• Security Awareness Safelisting EU

Setup 23

• Weak Network Egress Detection
• Use Image As Phishing Link
• Send Test Email
• Preview Email Template
• Multiple Phishing Templates Single Campaign

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Educate 46

• 3rd Party Brands in Templates
• 3rd Party Phishing Domains
• Add Users to an Auto-Enrollment Assignment
• Adding Domains to Exchange Safe Senders List
• Adding Users to a Running Assignment

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Measure 11

• Company Training Report Card
• Phishing All Email Campaigns History
• Phishing Attachment Campaign CSV Header Definitions
• Phishing Campaign Overview Report
• Phishing Data Entry Campaign CSV Header Definitions

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Proofpoint Essentials Archiving 2

• How to Configure Archive with O365
• Managing Email Archive users

Proofpoint Essentials Encryption 4

• How to enable Encryption for outbound mail
• How to use the encryption plugin
• Proofpoint encryption plug-in encryption rule
• Trigger proofpoint encryption using ZixSelect VPM client

How To's 22

• How to bypass O365 hardening for Teams invitation forwards
• How to Bypass O365 Scanning
• How to bypass proofpoint hardening rule for O365 calendar forwarding
• How to Lock-Down Office 365 and Add an Exception For Forwards
• How to Bypass ProofPoint for Internal Email Forwarding

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Spam & Security 14

• Reporting Spam and False-Positives to ProofPoint
• Good Mail is Getting Caught as Spam (False-Positives)
• Things to Know About Proofpoint URL Defense
• Enable Inbound Domain Spoofing
• Mail Flow Scanning

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FYI's & FAQ's 15

• ProofPoint Essentials Error Codes
• Bulk Email
• Bulk Email Request
• MailChimp IP Address Ranges to Trust Purposes.
• New Login Experience - Proofpoint

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Quarantine & Digest 4

• Emergency Inbox
• Disable Digest Report for Functional Accounts
• Quarantine Digest Report Not Delivered
• Easy Spam Disclaimer not Being Added

Add-on's & Plug-in's 2

• Spam Reporter for Cloud with Office 365(SRC365)
• SPAM Reporter troubleshooting information

modusGate & modusMail 2

• modusMail & modusGate
• Setting up modusGate to authenticate with O365 via Azure

Annex 9

• Proofpoint US IP Lists (for easy copy-pasting)
• Proofpoint EU IP Lists (for easy copy-pasting)
• Proofpoint Security Awareness safelist
• Archived News: Vircom Status Page
• Archived News: login experience

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