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Knowledge base
About Vircom Support
About Vircom's Support Team
3
Support's Covenant and how to reach us.
2020 Official Holidays & Support Schedule
Proofpoint Release Notes
News Items
6
*** NEW ** Outbound DKIM Signing
*** NEW *** Anti-Spoofing Policies (DMARC)
URL Defense Decoder
Proofpoint Essentials Adds Cloudmark Sender Intelligence
Vircom Introduces Spam Reporter for Office365 (SRC365)
See all 6 articles
Getting Started
On-Boarding with ProofPoint Essentials.
3
Getting Started with ProofPoint Essentials
CIDR Breakdown for 148.163.128.0/19
Creating Customer Profile.
Videos
28
Microsoft Azure Active Directory Configuration & User Import
Active Directory Configuration & User Import
Configure Email Relay for Office 365 in Proofpoint Essentials
Configure Email Archiving to Work with Office 365 in Proofpoint Essentials
Configuring SMTP Discovery in Proofpoint Essentials
See all 28 articles
Video education Series
4
What is a Cloud Access Security Broker (CASB)? with Proofpoint Cybersecurity Education Series
What is Ransomware? with Proofpoint Cybersecurity Education Series
What are BEC and EAC attacks? with Proofpoint Cybersecurity Education Series
Protecting Against Impostor Email Threats
On-boarding New Clients
ProofPoint Essentials with Azure Setup
5
STEP 1 - How to Verify and Enable a Domain
STEP 2 - How to Sync Users with Azure
STEP 3 - Telnet Test to Verify if Email Works
STEP 4 - MX Record and Outbound Relay
STEP 5 - Locking Down O365 Connections
ProofPoint Essentials with Active Directory Setup
5
STEP 1 - How to Verify and Enable a Domain
STEP 2 - How to Sync Users with Active Directory
STEP 3 - Telnet Test to Verify if Email Works
STEP 4 - Outbound Relay 'Smart Host'
STEP 5 - Locking Down Exchange Connections
Proofpoint Essentials with G-Suite
1
Configure G Suite to use Proofpoint Essentials
modusCloud Portal (MCP)
2
Setting Up Alerts
Clean Up Safe Sender List
Security Awareness
Deployment pre-preps
2
Security Awareness Safelisting US
Security Awareness Safelisting EU
Setup
23
Weak Network Egress Detection
Use Image As Phishing Link
Send Test Email
Preview Email Template
Multiple Phishing Templates Single Campaign
See all 23 articles
Educate
46
3rd Party Brands in Templates
3rd Party Phishing Domains
Add Users to an Auto-Enrollment Assignment
Adding Domains to Exchange Safe Senders List
Adding Users to a Running Assignment
See all 46 articles
Measure
11
Company Training Report Card
Phishing All Email Campaigns History
Phishing Attachment Campaign CSV Header Definitions
Phishing Campaign Overview Report
Phishing Data Entry Campaign CSV Header Definitions
See all 11 articles
Archive & Encryption
Proofpoint Essentials Archiving
2
How to Configure Archive with O365
Managing Email Archive users
Proofpoint Essentials Encryption
4
How to enable Encryption for outbound mail
How to use the encryption plugin
Proofpoint encryption plug-in encryption rule
Trigger proofpoint encryption using ZixSelect VPM client
Basic and General Information
How To's
22
How to bypass O365 hardening for Teams invitation forwards
How to Bypass O365 Scanning
How to bypass proofpoint hardening rule for O365 calendar forwarding
How to Lock-Down Office 365 and Add an Exception For Forwards
How to Bypass ProofPoint for Internal Email Forwarding
See all 22 articles
Spam & Security
14
Reporting Spam and False-Positives to ProofPoint
Good Mail is Getting Caught as Spam (False-Positives)
Things to Know About Proofpoint URL Defense
Enable Inbound Domain Spoofing
Mail Flow Scanning
See all 14 articles
FYI's & FAQ's
15
ProofPoint Essentials Error Codes
Bulk Email
Bulk Email Request
MailChimp IP Address Ranges to Trust Purposes.
New Login Experience - Proofpoint
See all 15 articles
Quarantine & Digest
4
Emergency Inbox
Disable Digest Report for Functional Accounts
Quarantine Digest Report Not Delivered
Easy Spam Disclaimer not Being Added
Add-on's & Plug-in's
2
Spam Reporter for Cloud with Office 365(SRC365)
SPAM Reporter troubleshooting information
modusGate & modusMail
2
modusMail & modusGate
Setting up modusGate to authenticate with O365 via Azure
Annex
9
Proofpoint US IP Lists (for easy copy-pasting)
Proofpoint EU IP Lists (for easy copy-pasting)
Proofpoint Security Awareness safelist
Archived News: Vircom Status Page
Archived News: login experience
See all 9 articles
Help Desk Software
by Freshdesk