Vircom Support

About Vircom's Support Team 5

• Support's Covenant and how to reach us.
• 2020 Official Holidays & Support Schedule
• Good Mail is Getting Caught as Spam (False-Positives)
• Proofpoint Release Notes
• Getting Proofpoint to work with non-Microsoft platforms

News Items 6

• Vircom's COVID-19 statement
• Vircom Introduces modusCloud Alerts Portal for Proofpoint Essentials
• Vircom Introduces Spam Reporter for Office365 (SRC365)
• Proofpoint Essentials Prepares New GUI
• Proofpoint Essentials Adds Cloudmark Sender Intelligence

See all 6 articles

On-Boarding with ProofPoint Essentials. 3

• Getting Started with ProofPoint Essentials
• Getting Started with ProofPoint Essentials US2 Data Center only
• CIDR Breakdown for 148.163.128.0/19

On-Boarding New Customer for MSP. 1

• Creating Customer Profile.

ProofPoint Essentials with Azure Setup 5

• STEP 1 - How to Verify and Enable a Domain
• STEP 2 - How to Sync Users with Azure
• STEP 3 - Telnet Test to Verify if Email Works
• STEP 4 - MX Record and Outbound Relay
• STEP 5 - Locking Down O365 Connections

ProofPoint Essentials with Active Directory Setup 5

• STEP 1 - How to Verify and Enable a Domain
• STEP 2 - How to Sync Users with Active Directory
• STEP 3 - Telnet Test to Verify if Email Works
• STEP 4 - Outbound Relay 'Smart Host'
• STEP 5 - Locking Down Exchange Connections

Proofpoint Essentials with G-Suite 1

• Configure G Suite to use Proofpoint Essentials

modusCloud Portal (MCP) 2

• Setting Up Alerts
• Clean Up Safe Sender List

Setup 0

Educate 0

Measure 0

Proofpoint Essentials Archiving 2

• How to Configure Archive with O365
• Managing Email Archive users

Proofpoint Essentials Encryption 4

• How to enable Encryption for outbound mail
• How to use the encryption plugin
• Proofpoint encryption plug-in encryption rule
• Trigger proofpoint encryption using ZixSelect VPM client

How To's 13

• How to Bypass O365 Scanning
• How to Implement a Display Name Spoofing Blocking Rule
• How to Lock-Down Office 365 and Add an Exception For Forwards
• How to Bypass ProofPoint for Internal Email Forwarding
• How to Change Trusted / Blocked Senders for a Functional Account

See all 13 articles

Spam & Security 11

• Reporting Spam and False-Positives to ProofPoint
• Things to Know About Proofpoint URL Defense
• Enable Inbound Domain Spoofing
• Mail Flow Scanning
• System Alerts

See all 11 articles

FYI's & FAQ's 10

• ProofPoint Essentials Error Codes
• Bulk Email
• MailChimp IP Address Ranges to Trust Purposes.
• Does ProofPoint Essentials Limit Attachment Sizes?
• Building and Sending Reports

See all 10 articles

Quarantine & Digest 4

• Emergency Inbox
• Disable Digest Report for Functional Accounts
• Quarantine Digest Report Not Delivered
• Easy Spam Disclaimer not Being Added

Add-on's & Plug-in's 2

• Spam Reporter for Cloud with Office 365(SRC365)
• SPAM Reporter troubleshooting information

modusGate & modusMail 2

• modusMail & modusGate
• Setting up modusGate to authenticate with O365 via Azure

Internal KBs 0