The permissions required to use the “Delete” functionality in the “Reported” message” tab of Vircom Portal
1. The user has to be a Global Administrator in Office 365 for the corresponding Office 365 tenant
a. In Office 365 Admin Center, navigate to Users
b. Select the specific user
c. In Roles, select Global Administrator
d. Save the changes
Microsoft has recently made some changes on their interface and the old path for this permissions might no longer be accessible. please consider ONE of the TWO scenarios below (New Interface, Old Interface ):
| New Interface |
The user also has to be a part of the eDiscovery Manager group which can be found in the permissions section of https://purview.microsoft.com/settings (New interface) for the corresponding Office 365 tenant
a. Navigate to https://purview.microsoft.com/settings
b. Expand Roles and Scopes
c. Click on Role groups
d. Click eDiscovery Manager
e. Click on Edit (Figure 1), the step 3 in Figure 1 will normally show your account listed if you already have the eDiscovery permission
f. Click Choose Users (Figure 2)
Figure 1:
Figure 2:
| Old Interface |
The user also has to be a part of the eDiscovery Manager group which can be found in the permissions section of https://protection.office.com for the corresponding Office 365 tenant
a. Navigate to https://protection.office.com
b. Go to Permissions
c. Select eDiscovery Manger in the list of permissions
d. Click on Edit for the eDiscovery Manager group
e. Click on Choose eDiscovery Administrator
f. Click on Add
g. Select the user
h. Click Add
i. Click Done
It can take a few minutes for permissions to be applied.