Common problems and fixes (7)

Common problems encountered in support with solutions

Why wasn't X blocked by proofpoint?

Created by Yves Lacombe, Modified on Wed, 14 Feb at 11:02 AM by Yves Lacombe
Dealing with messages caught as FRAUD (DKIM/DMARC/SPF)

Created by Yves Lacombe, Modified on Fri, 21 Jun at 8:50 AM by Yves Lacombe
Good Mail is Getting Caught as Spam (False-Positives)

Created by Yves Lacombe, Modified on Tue, 25 Feb, 2020 at 9:06 AM by Jason Carreiro
How to deal with Mailbait/Mailbomb floods

Created by Yves Lacombe, Modified on Tue, 22 Oct at 4:18 PM by Yves Lacombe
My user is not receiving emails from (a certain sender) and not showing in the message log

Created by Yves Lacombe, Modified on Thu, 6 Oct, 2022 at 9:55 AM by Yves Lacombe
Quickbooks/Intuit links broken or blocked by proofpoint

Created by Yves Lacombe, Modified on Wed, 20 Dec, 2023 at 4:54 PM by Yves Lacombe
Users Bombarded with Unsolicited Emails

Created by Jason Carreiro, Modified on Tue, 26 Nov, 2019 at 8:56 AM by Jason Carreiro