Quickbooks/Intuit links broken or blocked by proofpoint

Created by Yves Lacombe, Modified on Wed, 20 Dec, 2023 at 4:54 PM by Yves Lacombe

PROBLEM:


Quickbooks online links are blocked by URL Defense.



ISSUE:


The problem is quickbooks has URLs that are longer than 2048 characters which violates http RFCs.

This also breaks the URL Defense encoding and decoding.

 

WORKAROUND:


Add intuit.com to your URL Defense Exceptions:


This won't help for old emails but should prevent the links from breaking on new emails.

You probably want to open a ticket with intuit.com because this is not a new issue, they encode just way too much data in the URL.  There's other ways to write webapps that don't require encoding a massive amount of data and parameters in the links themselves.