How To's

How To's

How to configure outbound DKIM signing
Configuring Outbound DKIM Signing   Situation You are unsure what DKIM signing is, how it works, and how to enable it. You want to use DKIM outbound sig...
Fri, 11 Dec, 2020 at 11:51 AM
How to Change Trusted / Blocked Senders for a Functional Account
To make an alteration to the functional accounts’ trusted/blocked list you can go through either one of the steps below:   STEP 1: From a message that is ...
Mon, 13 Jan, 2020 at 2:16 PM
How to Create a DLP Filter
Adding to the encryption feature you can also secure your outbound mail by using the Data Loss Prevention (DLP) to protect your sensitive data when sent out...
Mon, 13 Jan, 2020 at 2:22 PM
How to Troubleshoot Issues with URL Defense
Situation URL Defense will defend against malicious and potentially harmful URL’s contained within emails. URL Defense is not re-writing emails with DKIM...
Mon, 13 Jan, 2020 at 3:28 PM
How to View Outlook Email Header
How To View Outlook Email Header: A Microsoft Outlook user can easily view complete email header data to get details information about a received mail. You...
Mon, 13 Jan, 2020 at 3:01 PM
How to Troubleshoot Mail Flow Issues
Basic Mail Flow Troubleshooting Before beginning to troubleshoot, we recommend gathering some basic information about the problem. Taking a few minutes t...
Mon, 13 Jan, 2020 at 3:01 PM
How to Exempt a User From Sync
ADDING A USER ACCOUNT FOR EXEMPTION While on the Azure Active Directory Sync Summary page, expand the Adding or Updating table. Check the checkbox next ...
Wed, 15 Jan, 2020 at 1:57 PM
How to fix error "Not a valid mailbox"
Sometimes the configuration between Proofpoint Essentials and the active directory or Office 365 gets a bit off and, since we don’t have access to AD/O36...
Wed, 22 Jan, 2020 at 7:31 AM
How to route inter-user emails through PPE with Office365
For the sake of this discussion, we'll use the fictitious domain name "widget.com" as our example. widget.com is hosted on Office365 and ...
Thu, 16 Apr, 2020 at 3:08 PM
How To Enable SMTP DISCOVERY
SMTP Discovery SMTP Discovery (another way to provisioning new users) allows email to be relayed to non-licensed users. Users become licensed-users whe...
Fri, 26 Jun, 2020 at 10:23 AM