What are they?
Spooling alerts are notifications sent to designated contacts when Proofpoint Essentials is unable to deliver mail to the delivery destination of a registered domain. You would like to get notifications when:
- Emails are getting deferred.
- The number of messages that cannot be delivered hits a threshold (25 messages deferred)
- You also get a notification when successful message delivery has resumed.
Should I use them?
This is very interesting for clients who still run on-prem mail servers. It can also be of use for people on Office365 or Google Workspace although the reliability of these cloud-based mail services is very high.
How to configure them:
IMPORTANT: The Tech and Admin contacts must have a valid cell phone number registered in there profile.
IMPORTANT: The Tech and Admin contacts must registered on the companies profile page.
Configuring Spooling Alerts For A Single Account:
1- Click on Account Management - Alerts under Administration.
2- Enable the option Enable Spooling Alerts.
3- From the Send To drop down, choose who should receive the alert as indicated below.
4- From the Alert Delivery Method drop down, choose the preferred alert delivery method and click Save.
