FYI's & FAQ's

ProofPoint Essentials Error Codes
Common Error Codes: Delivery summary: Any time you see, "This message was rejected by its destination for reasons outside the control of ProofPoint...
Fri, 23 Apr, 2021 at 4:35 PM
Bulk Email
Bulk email limitations explained: There are two limits: Standard: 500 per 10 minutes, 2500 per day. Bulk: 2000 per 10 minutes, 10,000 per day. ...
Wed, 15 Apr, 2020 at 2:16 PM
Bulk Email Request
Situation You want to request bulk sending privileges for a user that sends out a large amount of mail in a short time frame, or have received bouncebacks sa...
Tue, 5 Jan, 2021 at 3:03 PM
MailChimp IP Address Ranges to Trust Purposes.
If you happen to use mailchimp and you don't want your emails coming back to you as being tagged as "spoofing" messages (ie: going to quarant...
Mon, 14 Oct, 2019 at 2:24 PM
New Login Experience - Proofpoint
Proofpoint is giving the login experience a fresh new look that’s cleaner, brighter and easier to use. This update will be rolled out to production starting...
Thu, 5 Nov, 2020 at 5:52 PM
Does ProofPoint Essentials Limit Attachment Sizes?
Does modusCloud limit attachment sizes? Standard Messaging: ProofPoint Essentials supports email attachments up to 100MB in size by default - however, ...
Mon, 14 Oct, 2019 at 2:40 PM
New Login Experience - Partners with custom Branding
Proofpoint is giving the login experience a fresh new look that’s cleaner, brighter and easier to use. This update will be rolled out to production starting...
Thu, 5 Nov, 2020 at 5:53 PM
Building and Sending Reports
Reports are very important to look at or generate on a scheduled basis this way you always have an overview of your system and email flow health. Buildi...
Tue, 22 Oct, 2019 at 8:23 AM
Active Directory Error Codes
Situation   Active Directory Sync has failed and given you an error message. Solution    See thee below list of Active Directory error codes and suggested tr...
Tue, 5 Nov, 2019 at 4:16 PM
552 5.3.4 Message size exceeds fixed maximum message’ although Email size is less than max receive size
Situation You receive an error that your message size is too big even though it appears your message is smaller than the max size. The specific error you...
Mon, 18 Nov, 2019 at 5:28 PM